Delete your account

Last updated: July 2026

You can permanently delete your Just Checking In account and personal data at any time. Here's how, and exactly what happens to your information. This applies to the Just Checking In app on iOS and Android, operated by Heraclius, LLC (Georgia, USA).

How to delete your account

In the app · fastest

Delete from your phone

Open Just Checking In and go to Settings.
Tap "Delete account".
Confirm with the verification step when prompted. Your account and data are then erased.

By request · no app needed

Request deletion by email

If you can no longer access the app, email privacy@justcheckingin.co from the email address on your account, or include the phone number you registered with, and ask us to delete your account. We'll verify it's you and confirm once it's done.

What gets deleted

Permanently erased

Your profile: name, email, phone number, and profile photo
Your check-ins and mood history
Mood streaks
Friends and friend requests
"Watch" safety connections
Scheduled check-ins and invitations
Reminders you've set
Your subscription record
Notifications
Your chats and the messages you sent (1:1 and group)
Photos and images you uploaded
Support and feedback you submitted

Kept for a limited time

Security and audit logs: retained briefly to prevent fraud and abuse and to meet legal obligations, then removed.
Anonymous analytics: usage events already collected can't be linked back to you and remain in aggregate only.
Backups: residual copies cycle out of secure backups within a short window.

Timing

Deletion is processed as soon as you confirm (or as soon as we verify an email request). Your account and personal data are removed immediately; residual copies in encrypted backups are overwritten within 30 days. Deletion is permanent and cannot be undone. You'll need to create a new account to use the app again.

Need help? If anything above is unclear or your deletion didn't complete, email privacy@justcheckingin.co.